Safety



 
 

The safety of those who work in and near our operations has to be paramount. It is a basic requirement that an employer provides a safe working environment and that a set of rigorous rules and policies are in place to govern this and to minimise accident frequency and severity. We also care about the communities in which we operate. In this respect, being a good citizen means both the prevention of incidents that could endanger the health and safety of our neighbours as well as the reduction of nuisance caused by our activities.

Our objectives

We strive continuously to improve our safety performance. We set measurable targets for accident frequency and severity in the production area with a three-year horizon. Improvements have to be realised by the training of our employees and the mandatory implementation of the safety pillar under TPM.

Our targets are:
  • An accident frequency below 2 cases per 100 Full Time Equivalents (FTEs)
  • Accident severity of maximum 40 lost days per 100 FTEs.
Our strategy

In order to meet our objectives, all production units are required to set local targets for accident frequency and severity as part of their Operational Plan. These targets should be in line with the overall objectives of Heineken. The safety parameters are monitored and benchmarked on a quarterly basis through our Brewery Comparison System. Furthermore, safety has been integrated into our TPM Programme.

The Heineken Company has standards for the design of brewery equipment to ensure safe installations. Knowledge and best practices are collected and communicated in order to continuously improve the safety of our installations. Our production units perform maintenance of their installations and have operating procedures in place to help ensure that nuisance (for instance noise and odour emissions) is reduced.

We make efforts to minimise the nuisance to our neighbouring communities and take action on recorded complaints. We do our utmost to comply with legal requirements. Nevertheless, occasionally fines are levied due to non-compliance.