Transparency

As a responsible business, we want to enable our stakeholders to form an informed opinion about our Company and the way in which it operates. Timely and reliable reporting on our financial and extra-financial performance, the challenges we face and the strategy we employ to sustain and enhance our performance is key to this objective.

For us, reporting is a dynamic and continuous process in which we employ a variety of media, online and off line, depending on which one is best suitable to reach our objective.

For reporting on our sustainability performance we have chosen to improve the co-ordination between our online and printed publications. Consequently, a lot of information that remains consistent from year to year (such as policy documents, information on management systems and governance) is no longer published in the printed Sustainability Report, but is disclosed in this section of our website. In the section Reports and Statements, you will also find the Sustainability Data Sheet: an instrument we introduced last year as a full reference document to the Reporting Guidelines from Global Reporting Initiative (GRI). The Sustainability Data Sheet contains information about our international sustainability performance that is outside the scope of our Sustainability Report. In redesigning our online and printed information streams, we aim to make information more accessible and dynamic.

We believe that dialogue is the basis on which we will improve our sustainability performance. So, if you have any comments or suggestions about our approach to sustainability, please contact us.